Key Project Insights
◆ Automated lead management process with the ability to auto-assign tasks to the respective account owner;
◆ Development of analytical dashboards visualizing consolidated operational and sales statistics for optimized customer data management;
◆ A predictive next best action algorithm incorporated into operation process flows for faster task management and improved decision-making;
◆ Conduction of training sessions for sales team of 50+ employees and development of SOP documentation.